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Workplace Sensitivity
Training 

As our workplaces become more diverse, the need to better understand how to communicate across cultural lines is of utmost importance. When we create our workplace sensitivity trainings, they our designed around your organizations’ short and long-term DEI goals. If you do not have DEI goals, we will partner to create goals.

Our workplace sensitivity training aims to educate employees on how to interact with colleagues and customers in a respectful and inclusive manner. The goal of sensitivity training is to create a workplace environment that is free from discrimination and harassment, where all employees feel valued and respected. The benefits of sensitivity training include:

  1. Improved employee morale: When employees feel respected and valued, they are more likely to be engaged and productive. Sensitivity training can help to create a positive work culture by promoting mutual respect and understanding among employees.

  2. Increased diversity and inclusivity: Sensitivity training can help employees to understand and appreciate the differences among their colleagues, which can lead to a more diverse and inclusive workplace. This can in turn lead to more creative and innovative ideas, as well as better problem-solving abilities.

  3. Reduced discrimination and harassment: Sensitivity training can help employees to understand the negative effects of discrimination and harassment, and to recognize and report such behavior. This can lead to a reduction in incidents of discrimination and harassment and can help to create a more positive work environment.

  4. Better communication: Sensitivity training can help employees to understand and appreciate the different communication styles of their colleagues, which can lead to better communication and teamwork.

  5. Improved customer service: Sensitivity training can help employees to understand and appreciate the needs and perspectives of customers from diverse backgrounds, which can lead to improved customer service and satisfaction.

  6. Legal compliance: Sensitivity training can help organizations to comply with laws and regulations related to discrimination and harassment, such as Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act.

Our workplace sensitivity training can be delivered in different formats, such as classroom training, online courses, or workshops. We can customize the training for a specific group of employees, such as managers or customer service representatives, or it can be offered to all employees. The content of workplace sensitivity training may vary depending on your organization's specific needs and goals, but it can include topics such as:

  • Understanding and recognizing discrimination and harassment

  • Strategies for preventing discrimination and harassment

  • How to create a more inclusive and respectful workplace

  • Communication skills for interacting with colleagues and customers from diverse backgrounds

  • Understanding and appreciating different cultures and perspectives

  • Legal compliance related to discrimination and harassment

Workplace sensitivity training is an important tool that organizations can use to create a more inclusive and respectful workplace. By promoting mutual respect and understanding among employees, sensitivity training can lead to improved employee morale, increased diversity and inclusivity, reduced discrimination and harassment, better communication, improved customer service, and legal compliance.

Want to know more about The Locust GroupSchedule a call to discuss your needs.

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